Buyaga Safaris

“Honestly, the experience with Peter was very complicated and negative from the very beginning. Before arriving in Uganda, communication with him was very difficult. He either didn’t reply or wasn’t clear when he did. We had agreed that payment could be made by card, but the night we arrived he told us it could only be paid in dollars. Not only cash, but the bills had to be from 2015 onward (something common in Uganda), but we didn’t know that. It was our first day, we arrived at night in a new country, I was with my wife, and he took us to withdraw money in a place with armed people and made us take out cash. It was a completely uncomfortable situation. The next day we couldn’t withdraw all the money because of ATM limits (it was a large amount), and at 6 a.m. he was already messaging us to go withdraw more. We managed to pay part by transfer, but he charged an extra fee that had never been agreed. Then he rented us a car that he knew was in bad condition (he had told me) but said it had been properly repaired. We went to Murchison National Park and the car broke down in the middle of the park with no signal. It started smoking. We managed to contact him and his solution was for us to stay two days at a mechanic’s house in a small town in the middle of Uganda until it was fixed, which was completely unviable. We had to take a six-hour public transport ride across the country, which felt dangerous. In the end he never refunded the money — he said the car wasn’t his and gave all sorts of excuses. Later we did the gorilla tour with him. That part was overall okay, although the car also got stuck and we arrived late to all the hotels. Honestly, I don’t recommend him. The only positive thing I can highlight is our guide, Apton. Very professional and the only thing worth rescuing from the trip.”

“It was the greatest decision of my life to book with Buyaga Safaris! From the very beginning, Peter was kind & communicative. I could email him with any sort of question and he would get back to me immediately. The cost for my 7 day safari with gorilla trekking & chimpanzee trekking was more than reasonable. The lodges really exceeded my expectations! 3 & 4 course meals, amazing views, sincere hospitality - they had it all! Every game drive, every animal, every day was just as exciting as the next. I had the best guide ever (yes, I'm biased), Anderson! He was a huge part in making my trip as amazing & successful as it was. I was a solo traveler and I never once felt uncomfortable. Uganda is truly a beautiful country. Anderson and I had many wonderful conversations, during our long drives and meals. Gorillas are my favorite animal, so that was my main reason for booking. The most incredible experience of my lifetime, no doubt! I loved all the game drives, the boat trip along the Nile River, and every national park we visited was exceptionally beautiful. I can't emphasize enough just how much I enjoyed everything about this trip! I am eternally grateful!”