Nyonkopa Eco Tours

“I am giving this tour three stars based primarily on my interaction with the tour owner. The night before the tour, I confirmed my 7:00 a.m. hotel pickup with the operator via WhatsApp. The next morning, at 7:05 a.m., I called three times with no answer. I then contacted Viator, who also received no response and stated they would follow up by email. At 7:44 a.m., the operator finally contacted me to apologize, explaining that he had misplaced his phone and that the driver was waiting at the wrong hotel. After exchanging messages and providing proof of my reservation showing the correct hotel, I was told the driver would arrive within five minutes—which, due to Accra traffic, turned into about 30 minutes. While I did not expect a full refund, I did feel some compensation for the delay and confusion was warranted. I was offered $17 USD, which I ultimately declined out of frustration. The tour guide, Isaac, communicated that he was stuck in traffic and arrived around 8:30 a.m. He was very apologetic, friendly, and made the rest of the day enjoyable. He was engaging, assisted with photos and translations, drove safely, and provided bottled water. Although I would not recommend this tour due to the owner’s lack of communication, the Botanical Gardens and Boti Waterfalls are definitely worth visiting—just perhaps with a different company at a better price. Tip: Even if you don’t plan to swim, bring a swimsuit for photos in the water. There is a changing area available.”

“We used Nyonkopa tours for general transportation on the first and last day of our trip and for tours of historic sites. Communication with Kwaku was seamless before the trip. Kwaku met us at the airport in a timely manner and was helpful getting us around to run errands on the first day. We booked the Accra city tour and Cape coast tours and Isaac drove us around to each site. The tours were very well organized and informative. As soon as we arrived at each site, we had a very knowledgeable tour guide waiting, and ready to go. Overall great, enriching experience and would recommend for anyone visiting Ghana and wants to learn about the history and culture.”